Website Terms & Conditions
Last updated: November 11, 2026

By using the Beautiful South by Kwei Fei website or AI assistant, you agree to these terms and conditions.

Website information
Menus, prices, hours, specials, and availability are subject to change. We make reasonable efforts to keep information accurate but cannot guarantee that all website content is complete or current.

Reservations and cancellations
Reservations are managed through Resy and are subject to availability. Cancellation and no-show policies are provided during booking. Please review those policies before confirming your reservation.

Online orders and payments
Orders are subject to availability and confirmation through our ordering platform. Applicable taxes, fees, and payment requirements are displayed at checkout. For order issues or refund requests, use the contact options on our website or the platform where you placed your order.

AI assistant
Our AI assistant provides automated help with restaurant information, including menus, hours, reservations, and ordering. Responses may contain errors or outdated information and do not override our restaurant policies or confirmed transaction details.

A conversation with the assistant does not confirm a reservation, order, cancellation, or change. These actions are complete only when confirmed by the applicable reservation or ordering service. The assistant cannot authorize refunds, waive fees, or make binding commitments on behalf of Beautiful South.

Do not enter credit card numbers, passwords, or sensitive personal information into the assistant. Please review our Privacy Policy and the applicable AI provider’s terms and privacy policy before use. For assistance beyond the agent’s capabilities, use the contact options on our website.

Allergies and dietary needs
Menu descriptions and AI responses may not list every ingredient or accurately identify allergens. Please inform our team of allergies before ordering. Cross-contact may occur, and we cannot guarantee that any dish is completely free of allergens. Do not rely on the AI assistant to determine whether a dish is safe for you.

Third-party services
Our website is hosted on Squarespace and may link to or use third-party reservation, ordering, payment, AI, and other services. Your use of those services is subject to their respective terms and privacy policies.

Website content and use
Unless otherwise credited, website text, photographs, logos, and other original content belong to Beautiful South or its licensors. Commercial reproduction requires permission. You may not misuse the website or AI assistant, attempt unauthorized access, or interfere with their operation.

Privacy
Please review our Privacy Policy for information about how personal information is collected and used, including information submitted through the AI assistant.

Availability and liability
We cannot guarantee uninterrupted or error-free access to the website or AI assistant. To the extent permitted by law, Beautiful South is not responsible for losses resulting from website errors, inaccurate AI responses, interruptions, or third-party services. Nothing in these terms limits rights or liability that cannot legally be limited.

Changes and contact
We may update these terms by posting a revised version on this page. For questions, please use the contact options provided on our website.